Seven Ways to Implement a Successful Wiki

by Heather Negley

1. Start small: Use a test case with a group of people who already work together.  Don’t use a group who works in silos and never share information.
2. Find a manager who support collaboration and who is willing to spread your vision throughout the upper ranks of management
3. If someone does not want to participate remember that you can not make them.
4. Provide one-on-one training for people who want to use the wiki. Make sure they know they are free to use it whenever they want
5. Choose a wiki tool that is easy to implement to start. The point is to show people how the tool can improve efficiencies in their daily work lives.
6. Facilitate autonomous user updates in each information silo to help free up roadblocks and get people used to updating the wiki. Teach groups to own the wiki by contributing to it.
7. Create a “resources” page in your wiki that contains frequently needed information for the group.

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