- Start small: Use a test case with a group of people who already work together. Don’t use a group who works in silos and never share information.
- Find a manager who support collaboration and who is willing to spread your vision throughout the upper ranks of management
- If someone does not want to participate remember that you can not make them.
- Provide one-on-one training for people who want to use the wiki. Make sure they know they are free to use it whenever they want
- Choose a wiki tool that is easy to implement to start. The point is to show people how the tool can improve efficiencies in their daily work lives.
- Facilitate autonomous user updates in each information silo to help free up roadblocks and get people used to updating the wiki. Teach groups to own the wiki by contributing to it.
- Create a “resources” page in your wiki that contains frequently needed information for the group.
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]]>Contributors to Wikipedia have wondered aloud lately if — perish the thought — they are running out of topics. The obvious articles, low-hanging fruit like “China,” “Moses” and “Homer Simpson,” have been written and rewritten hundreds of times. There are more than 2.8 million articles on the English version of Wikipedia alone. Already looking back, Wikipedia this month got its first serious memoir, “The Wikipedia Revolution,” by Andrew Lih, an early Wikipedian (yes, that is what they call themselves), who writes about how “a bunch of nobodies created the world’s greatest encyclopedia.”